Walter Carl Jones Jr.

Email: tombstonekid@me.com.com | Phone: (435) 901-8269 | LinkedIn: linkedin.com/in/carljones

Professional Summary

Experienced hospitality professional with over 10 years in leadership roles at All Seasons Resort. Skilled in night audit, supervision, and operational management. Holds an MBA with a strong focus on business operations and team leadership. Proven ability to deliver excellence, improve processes, and lead teams effectively.

Experience

Night Audit & Supervisor, All Seasons Resort 2016 – Present

Oversee night audit operations and manage daily front desk activities. Supervise and train staff to ensure top-quality guest experiences. Implement process improvements to enhance operational efficiency. Maintain accurate reporting and financial reconciliation. Provide leadership to maintain a positive and productive team environment.

Education

MBA – Master of Business Administration Year Completed 2009

University of Pheonix

BA – Bacholors of Sience in IT Year Completed 2006

University of Pheonix

Associates – Computer Networking Sytems Administration Year Completed 2001

ITT Technical School

Skills

Hospitality Management & Night Audit
Team Leadership & Staff Training
Operational Efficiency & Process Improvement
Customer Service Excellence
Financial Reporting & Reconciliation

Achievements

Implemented a new audit procedure that reduced errors by 25%.
Trained and mentored over 50 staff members to improve guest satisfaction scores.
Streamlined front desk operations, improving efficiency and guest check-in experience.

References

Available upon request.

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